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As our Charity Cafe Barista, you play an important role in our office and perform a wide range of responsibilities, to include:
- Greet all patients and community members with a positive attitude.
- Make Starbucks drinks to order.
- Maintain a clean and organized workspace.
- Order all inventory.
- Keep track of all inventory.
- Promote and educate on the local charity of the quarter.
- Light administrative duties.
- Help verify insurance for new patients
- Verify insurance information for patients that have a change in insurance plans and/or employer
- Submit Takeover Claims
- When patients are currently in treatment and have a change in insurance - Fax or mail claim, letter, and prior carrier/patient account information to the new insurance company; evaluate the patient's case and determine payment plan
- Follow up on Takeover Claims
- Post insurance payments
- Reallocate insurance funds when needed
- Handle all insurance refunds
- Sort all insurance EOBs that are sent to office
- Assist with ortho financing issues for patients
As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:
- Schedule and confirm patient appointments.
- Veriify insurance for all clinical appointments.
- Collect all monies due for services rendered.
- Develop and maintain doctor/hygiene schedules as necessary.
- Greet and check patients in and out, before and after treatment.
- Educate, consult and present patient treatment plans.
- Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
- File insurance pre-determinations.
- Conduct financial consultation with patients when new treatment plans are presented, as applicable.