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We are looking for an Orthodontic Treatment Coordinator team member who will:
- Educate, consult and present patient treatment plans.
- Schedules and confirms patient appointments.
- Review Insurance beneift with patient.
- Enters information on dental software in patient accounts.
- Ensures and reviews entire patient account for complete and accurate information.
- Review treatment contracts and treatment consent...
- Arrive at least 15 minutes prior to the start of each clinical day engaged and ready to participate in team morning meeting
- Ensure that patients have an excellent experience by providing care in a patient-friendly environment. This includes bringing patients back on time for their scheduled appointment and greeting and acknowledging each patient by name at the treatment appointment.
- The goal of the assistant is to, over time, get to know the patients and interact with families on an individual level (i.e. team member remembers things about each patient)
- Serve as chairside clinical...
• Schedule patient appointments and manage a busy schedule
• Confidently and compassionately answer patients’ questions and concerns
• Assist with answering calls while balancing in-person interactions
• Document and file pertinent information in electronic patient records
• Provide superb customer service while checking patients in and out
•Assist in recruiting new patients
As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:
- Schedule patient appointments and manage a busy schedule.
- Confidently and compassionately answer patient's questions and concerns.
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