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Exceptional Service and Education on Strategic Partners Program & Invisalign:
- Deliver high-level educational sessions to partners about the Strategic Partners Program, explaining its advantages and the collaborative approach to care.
- Effectively communicate the benefits of Invisalign treatment, addressing patient questions and concerns to ensure informed decision-making.
- Guide partners through the treatment process, from initial consultation to post-treatment care, ensuring they feel supported at every stage.
Training and Support at Partner Offices (North Carolina & Virginia):
- Travel to designated partner offices across North...
As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:
- Schedule and confirm patient appointments.
- Veriify insurance for all clinical appointments.
- Collect monet for...
- Arrive at least 15 minutes prior to the start of each clinical day engaged and ready to participate in team morning meeting
- Ensure that patients have an excellent experience by providing care in a patient-friendly environment. This includes bringing patients back on time for their scheduled appointment and greeting and acknowledging each patient by name at the treatment appointment.
- The goal of the assistant is to, over time, get to know the patients and interact with families on an individual level (i.e. team member...
• Schedule patient appointments and manage a busy schedule
• Confidently and compassionately answer patients’ questions and concerns
• Assist with answering calls while balancing in-person interactions
• Document and file pertinent information in electronic patient records
• Provide superb customer service while checking patients in and out
•Assist in recruiting new patients
- Develope and maintain relationships with general dentist and other specialty dental offices.
- Organzing visits to referring dental offices.
- Organize events with proper swag, markeing materials and staff.
- Monitor patient engagement and conversion rates to identify ways to improve practice relationships.
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